Store Policies

Contact

For any order inquiries, please reach out to info@shopoliviasomersille.com with your name and order # (if applicable).
 

All Sales Final

Like stated in the title, all products are final sale, we do not offer returns or exchanges at this time. Please make sure to double check your size and address before ordering. There is a 24 hour window after purchase where we can go in and change your address/size, but if you miss that window, we can't help you change your order. Please reach out to i nfo@shopoliviasomersille.com in order to change your order within the 24 hour window.

The only exception for an exchange will be if you receive a damaged / misprinted product. If this is the case, reach out to info@shopoliviasomersille.com with your name, order #, and a photo of the damaged product.

 

Shipping

We ship domestically, intercontinentally, and internationally. 
Due to COVID, shipping estimates may not be exact and could effect the total time for your order to arrive. Please be patient with us as we fulfill orders in a safe manner. 
All products are made to order so expect fulfillment to take 1-2 weeks before being shipped out. You will receive an email with tracking info once shipped.
International shipping costs will come at a higher price, and depending on your country, you may have to also pay custom fees. Due to COVID and standard international shipping timelines, expect your order to take up to 6-8 weeks to arrive. 
 

Thank you!